Privacy Policy
Our Privacy Policy
Learn how we handle your personal information and ensure your privacy and data security on our platform.
Last Updated on June, 11, 2025
Legal Notice
Moontty LLC is a limited liability company registered in the State of New Mexico, United States, specializing in professional, scientific, and technical services, including web development and advertising services.
Company Name: Moontty LLC
Registered Address: 8206 Louisiana Blvd NE, Ste A #6120, Albuquerque, New Mexico 87113, USA
Contact Email: contact@moontty.com
This website (moontty.com) is owned and operated by Moontty LLC. For inquiries, please contact us at contact@moontty.com.
Privacy Policy
Introduction
Moontty LLC (“Moontty,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use our services (“Services”), such as:
Visiting our website at moontty.com or any website linking to this Privacy Policy.
Engaging with our web development, SEO, digital marketing, or website maintenance services.
Contacting us for inquiries, quotes, or support.
If you do not agree with this Privacy Policy, please do not use our Services. For questions, contact us at contact@moontty.com.
Table of Contents
What Information Do We Collect?
How Do We Use Your Information?
What Legal Bases Do We Rely On?
When and With Whom Do We Share Your Information?
How Long Do We Keep Your Information?
How Do We Keep Your Information Safe?
Do We Collect Information from Minors?
What Are Your Privacy Rights?
Cookies and Tracking Technologies
Do California Residents Have Specific Privacy Rights?
Do We Make Updates to This Policy?
How Can You Contact Us?
1. What Information Do We Collect?
Personal Information You Provide
We collect personal information you voluntarily provide when you:
Request a quote or contact us for web development, SEO, digital marketing, or maintenance services.
Sign up for our newsletter or marketing communications.
Make payments for our Services.
This information may include:
Names
Email addresses
Phone numbers
Billing or payment information (processed securely via third-party payment processors like Stripe)
Project details or preferences related to web development or marketing services
Information Automatically Collected
We automatically collect certain information when you visit or use our website, including:
Log and Usage Data: IP address, browser type, pages visited, time spent on pages, referring URLs, and other diagnostic data.
Device Data: Information about your device (e.g., operating system, browser version, device type).
Location Data: Approximate location based on your IP address (we do not collect precise geolocation data).
Cookies and Similar Technologies: We use cookies and analytics tools (e.g., Google Analytics) to improve user experience and analyze site performance.
We do not collect sensitive personal information, such as Social Security numbers, biometric data, or health information.
2. How Do We Use Your Information?
We use your personal information to:
Provide, manage, and deliver our Services, including web development, SEO, digital marketing, and maintenance.
Process payments and manage client accounts.
Respond to inquiries, provide customer support, and communicate project updates.
Send marketing and promotional communications (with your consent).
Analyze usage trends to improve our website and Services.
Prevent fraud and ensure the security of our Services.
Comply with legal obligations.
3. What Legal Bases Do We Rely On?
We process your personal information based on the following legal grounds:
Consent: When you explicitly agree (e.g., subscribing to our newsletter or accepting cookies).
Contractual Necessity: To fulfill contracts for our Services (e.g., delivering a website or marketing campaign).
Legitimate Interests: To improve our Services, market our offerings, or ensure security, provided these interests do not override your rights.
Legal Obligations: To comply with applicable laws or regulations (e.g., tax or accounting requirements).
For users in the EU/UK, we comply with the General Data Protection Regulation (GDPR). You can withdraw consent at any time by contacting us.
4. When and With Whom Do We Share Your Information?
We may share your information in the following situations:
Service Providers: With trusted third parties, such as payment processors (e.g., Stripe), hosting providers, or analytics tools (e.g., Google Analytics), to deliver our Services. These providers are contractually obligated to protect your data.
Business Transfers: In the event of a merger, acquisition, or sale of assets.
Legal Requirements: To comply with laws, court orders, or to protect our rights (e.g., in response to a subpoena).
We do not sell or share your personal information for advertising purposes without your consent.
5. How Long Do We Keep Your Information?
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law (e.g., for tax or accounting purposes). When no longer needed, we delete or anonymize your information. Data in backup archives is securely stored and isolated until deletion is possible.
6. How Do We Keep Your Information Safe?
We implement reasonable technical and organizational measures, including SSL encryption and secure payment processing, to protect your personal information. However, no internet transmission or storage system is 100% secure. You access our Services at your own risk.
7. Do We Collect Information from Minors?
We do not knowingly collect or solicit data from individuals under 18. If we learn that we have collected such data, we will promptly delete it. Contact us at contact@moontty.com if you believe we have collected information from a minor.
8. What Are Your Privacy Rights?
Depending on your location, you may have the following rights:
Access: Request a copy of your personal information.
Correction: Update inaccurate or incomplete information.
Deletion: Request deletion of your personal information, subject to legal exceptions.
Restriction: Restrict the processing of your information in certain cases.
Data Portability: Request a copy of your data in a structured, machine-readable format.
Opt-Out: Opt out of marketing communications or data sharing (where applicable).
To exercise these rights, contact us at contact@moontty.com. We will respond within the timeframes required by law (e.g., 30 days for GDPR, 45 days for CCPA).
For EU/UK residents, you may file a complaint with your local data protection authority (see here). For Swiss residents, contact details are here.
9. Cookies and Tracking Technologies
We use cookies and similar technologies (e.g., Google Analytics) to:
Enhance user experience (e.g., remembering preferences).
Analyze site performance and usage trends.
Deliver personalized content or ads (with your consent).
You can manage cookie preferences through your browser settings or our cookie consent tool (if implemented). Refusing cookies may limit some features of our website.
10. Do California Residents Have Specific Privacy Rights?
Under the California Consumer Privacy Act (CCPA), California residents have the right to:
Know what personal information we collect, use, or share.
Request deletion of your personal information.
Opt out of the sale or sharing of your personal information (Moontty does not sell or share personal information for advertising purposes).
Non-discrimination for exercising your rights.
We have collected the following categories of personal information in the past 12 months:
Identifiers: Names, email addresses, phone numbers, IP addresses (retained as long as you have an account or as required by law).
Internet Activity: Browsing history, pages visited, and interactions with our website (retained as long as you have an account or as required by law).
To make a CCPA request, contact us at contact@moontty.com.
11. Do We Make Updates to This Policy?
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated version will be posted on moontty.com with the revised effective date. We encourage you to review this policy periodically.
12. How Can You Contact Us?
For questions about this Privacy Policy, contact our Data Protection Officer:
By Email: contact@moontty.com
By Mail: Moontty LLC, 8206 Louisiana Blvd NE, Ste A #6120, Albuquerque, New Mexico 87113, USA
Terms of Use
Acceptance of Terms
By accessing or using moontty.com or our Services, you agree to these Terms of Use. If you do not agree, please do not use our website or Services.
Use of Our Services
Moontty LLC provides web development, SEO, digital marketing, and website maintenance services. You agree to use our Services only for lawful purposes and in accordance with these Terms. You may not:
Use our Services to engage in illegal or fraudulent activities.
Attempt to gain unauthorized access to our systems or data.
Reproduce, distribute, or modify our website content without prior written consent.
Intellectual Property
All content on moontty.com, including text, graphics, logos, and code, is the property of Moontty LLC or its licensors and is protected by U.S. and international copyright laws. You may not reproduce, distribute, or modify our content without permission.
Limitation of Liability
To the fullest extent permitted by law, Moontty LLC is not liable for any indirect, incidental, or consequential damages arising from your use of our website or Services. Our Services are provided “as is” without warranties of any kind.
Governing Law
These Terms of Use are governed by the laws of the State of New Mexico, USA. Any disputes will be resolved in the courts of New Mexico.
Refund Policy
Overview
Moontty LLC is committed to client satisfaction with our web development, SEO, digital marketing, and maintenance services. This Refund Policy outlines the conditions under which refunds may be requested.
Eligibility for Refunds
Web Development Services: Refunds may be issued if the project has not progressed beyond the initial consultation phase (within 7 days of payment) and no significant work (e.g., design drafts, coding) has been completed.
SEO or Digital Marketing Services: Refunds for unused portions of monthly retainer services may be requested with 30 days’ notice.
Non-Delivery: If Moontty LLC fails to deliver the agreed-upon Services due to our fault, a full or partial refund may be issued.
Non-Refundable Services
Services where significant work has been completed (e.g., website prototypes, marketing campaigns).
Third-party fees (e.g., domain registration, hosting, or advertising costs) paid on your behalf.
Refund Process
To request a refund, contact us at contact@moontty.com with your order details. We will review your request and respond within 5 business days. Approved refunds will be processed within 10 business days via the original payment method.
Contact Us
For questions about this Refund Policy, please contact us at contact@moontty.com.
Last Updated: June 11, 2025